The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at [email protected].)

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California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number

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FOR INTERNAL 211 VIEWING ONLY

211 assists Placer County residents with making appointments for COVID-19 and flu vaccines.

• INSURED people sign up at vaccines.gov - they will need to have their insurance card handy to provide info on it
• UNINSURED people sign up at myturn.ca.gov
• PEOPLE WHO HAVE KAISER PERMANENTE must work through Kaiser at kp.org

24-Hour Crisis Line - 530-265-5811

Services
The Behavioral Health Department provides a wide variety of Adult Mental Health Services to the public, particularly for Medi-Cal recipients and those with severe mental illness. These include Mental Health Services and Alcohol and Other Drug Services. County employees provide some services, while contracted individuals and organizations provide other services, with County monitoring.

Service Range
This continuum of care ranges from acute inpatient to routine outpatient services, and includes medication services, psychotherapy, residential services, wellness and recovery, care management, long term institutional care and vocational services. Adult Services monitors the delivery of services to ensure that State standards are met for quality, timeliness and authorization.

Clinics
There are two county clinics. The Western County Crown Point Facility in Grass Valley, and a Truckee clinic at the Joseph Government Center. Visit the Locations and Hours p…

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California HOPE (CalHOPE) delivers crisis phone support and a warm line for communities impacted by a national disaster. This is a Crisis Counseling Assistance and Training Program (CCP) funded by the Federal Emergency Management Agency (FEMA), and run by the California Department of Health Care Services (DHCS).

Services include:

• Individual and Group Crisis Counseling and Support
• Individual and Public Education
• Community Networking and Support
• Connection to Resources
• Media and Public Service Announcements
• CalHOPE Warm Line: 833-317-HOPE (4673)
  • California Peer Run Warm Line (ext. 1): Operates 24/7. Also 855-845-7415
    
    

Web pages

• CalHope - https://www.calhope.org/
• FEMA - https://www.fema.gov/
• DHCS - https://www.dhcs.ca.gov/Pages/default.aspx

The California Immunization Registry (CAIR) is a secure computer system that stores immunization (shot) records. People can get a copy of their vaccine record (which includes COVID-19 vaccine info) through the Digital Vaccine Record (DVR) portal.

Web pages

• Home - https://www.cdph.ca.gov/Programs/CID/DCDC/CAIR/Pages/CAIR-updates.aspx
• Digital Vaccine Record (DVR) portal - https://myvaccinerecord.cdph.ca.gov/

Children's Mental Health Services

Self-referred individuals or families will either have an appointment scheduled with the Managed Care Unit, Sierra Mental Wellness Group, a Marriage and Family Therapist (MFT) or a Licensed Clinical Social Worker (LCSW) in the Placer County Network, or they will be linked to another appropriate community or agency provider depending on needs and insurance coverage.

Services include:

• Mental Health Assessments
• Wraparound Services
• Crisis Services
• Therapeutic Behavioral Service
• Inpatient Services
• Outpatient Services
• Presumptive Transfer to Placer County

Web pages

• Home - https://www.placer.ca.gov/2052/Childrens-Mental-Health-Services
• Mental Health Community Resources -https://www.placer.ca.gov/2481/Community-Resources
• Presumptive Transfer Form (PDF) - https://www.placer.ca.gov/DocumentCenter/View/2708/County-Presumptive-Transfer-Form-PDF
  Family and Children's Services Call: 1-866-293-1940
  Suicide Hotline: 1-800-273-8255
  COVID-19 Peer-Run Warm Line: 1-855-845-…

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Nevada County Public Health Department (NCPHD) provides information about communicable diseases, reporting requirements, disease prevention, and related health information.

The Communicable Disease Program works to stop transmission and minimize complications associated with communicable infections and diseases.

If people have questions about COVID-19, Long COVID, or other communicable diseases, the Public Health team is available during regular business hours to answer questions at 530-265-7258.

Web pages

• Home - https://www.nevadacountyca.gov/643/For-Healthcare-Providers
  
  
  

Placer County Public Health Department (PCPHD) partners with medical care providers in the community, and the California Department of Public Health, to prevent and control the spread of infectious diseases. We investigate and follow-up on reported cases and their contacts. Staff provide education to individuals and in group settings, and surveillance duties to reduce incidents and prevent additional cases.

The PCPHD website includes information about the following communicable diseases:

• Mpox information
• COVID-19
• Diseases A to Z
• Flu Information
• Measles Information
• Placer Mosquito and Vector Control District
• Sexually Transmitted Disease Information and Control Branch
• West Nile Virus

Providers can report disease, outbreaks, and animal bites at the Provider Portal on the PCPHD website.

Web pages

• Public Health home - https://www.placer.ca.gov/2863/Public-Health
• Communicable diseases - https://www.placer.ca.gov/2962/Communicable-Diseases
• Provider portal for reporting - htt…

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The Community Connection Center helps to ensuring that every Grass Valley School District student receives the support they need to succeed. By connecting families with essential resources and addressing barriers to success, we aim to help every student reach their full potential.

Services offered

• Food Pantry - Non-perishable items are available year-round, and fresh produce can be obtained weekly during the school year by appointment.
  
• Diapers - available in multiple sizes.
• Oral Hygiene Supplies - available for youth and adults.
• COVID-19 Supplies - Including tests, masks, and hand sanitizer.
• Technology Access - Free Wi-Fi and access to laptops.
  
• Referrals - Connections to Grass Valley and Nevada County services.
  
• Workshops and Support Groups - Weekly meetings, clubs, and support sessions.
• Therapy Services - Clinical counseling available.

Community Connection Center only serve families from the Grass Valley School District. However, Their workshops, classes, and events are open to the public.

W…

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The Tahoe Forest Hospital District has COVID-19 information on their COVID Overview webpage. The webpage is also available in Spanish by clicking the language option on the top right corner.

Web pages

• Home - https://www.tfhd.com/
• COVID Overview - https://www.tfhd.com/covid/covid-overview