​Environmental Health is a Division of County of Placer Health & Human Services. Environmental Health specialists regularly monitor and inspect the below for health and safety standards:

• Restaurants, food trucks, grocery stores, convenience stores, caterers and food vendors at community events
• Public swimming pools, spas and body art facilities
• Landfills, transfer stations, and facilities storing waste tires
• Gas stations, vehicle repair shops and other commercial facilities that store and dispose of hazardous materials like oil, gasoline and diesel
• Water well installations
• Septic system installations
• Contaminated site clean ups
• Small public water suppliers

Environmental Health also responds to and investigates incidents and complaints regarding:

• Chemical spills
• Food poisoning - For food poisoning complaints please call Environmental Health directly at 530-745-2300. Be prepared to provide a three day food history.
• Garbage
• Public pools or spas
• Restaurants and other food facilities
• Se…

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Finding Loved Ones After A Disaster

When people are in American Red Cross (ARC) care at shelters, ARC observes strict confidentiality, so will not release names of clients.

• Tips for finding loved ones
  
  

Web pages

• Home - http://www.redcross.org/ca/sacramento
• Tips for Finding Loved Ones - https://www.redcross.org/get-help/disaster-relief-and-recovery-services/contact-and-locate-loved-ones.html

The Cal Fire Statewide Fire Map & Incident Information Center can be found here.

Web pages

• Home - https://www.fire.ca.gov/incidents/2021/

Cal Fire serves and safeguards the people and protects the property and resources of California. Cal Fire is dedicated to the fire protection and stewardship of over 31 million acres of California's privately-owned wildland and provides varied emergency services in 36 of the State's 58 counties via contracts with local governments. 

Cal Fire duties include:

• Issuing burn permits and campfire permits
• Coordinating the RVETS program in partnership with California Department of Veterans Affairs and the California National Guard to streamline employment opportunities to returning veterans (RVETS=Returning Veterans; Enlisting Their Skills for CAL FIRE Service)
• Offering Fire Fighter 1 seasonal, temporary work outdoors with access to health benefits and opportunities to work in various locations throughout the state as well as a variety of other Fire Protection and Forester careers.
• Providing a Statewide Fire Map and inc…

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Survivors, Beware!

• Federal and local disaster workers do not solicit or accept money. Don’t believe anyone who promises a disaster grant in return for payment.
• U.S. Small Business Administration representatives never charge applicants for disaster assistance, inspections or help in filling out applications.
• Do not disclose personal information to individuals claiming to be FEMA or federal employees via unsolicited calls or emails. FEMA will not contact you unless you have called FEMA first or applied for assistance.
• If you did not apply for assistance but received a letter from FEMA, call the FEMA Helpline at 800-621-3362. Specialists will submit a request to stop any further processing of that application.
• If you want to apply for FEMA assistance after stopping an application fraudulently made in your name, Helpline specialists will assist you in creating a new application.
• When you call the Helpline, FEMA representatives will provide their name and ID number.
• FEMA specialists wi…

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Volunteers of America (VOA) Family Shelter, Home Start Inc. is a non-profit emergency shelter (operating 24/7, 365 days a year) for homeless families in Placer County.

To stay at Volunteers of America Family Shelter, a referral through the Coordinated Entry system is required. To receive a referral, call the Placer County Homeless Resource Helpline at 833-375-2237 (833-3PLACER).

Services include:

• Intensive Case Management
• Housing advocacy
• Housing placement services
• Individual units – so rather than a nomadic shelter, each family will have their own unit
• Food (as needed)
• Support
• Live in-person support – after hours
• Life skills groups
• Ready to rent certified training
• Extensive housing placement services

Intake Information:

• Mon-Fri
• Intakes no later than noon
• Emergency cases – intakes after noon
• No walk-ins

Web pages

• Volunteers of America - https://www.voa-ncnn.org/
• VOA / Home Start - https://www.voa-ncnn.org/homestart

Hospitality House offers a year-round, temporary, overnight emergency shelter for homeless residents of Western Nevada County who have lived in the county for 45 days or more. ID not required.

Services available to those who are staying at the shelter include:

• Emergency shelter
• Food
• Clothing
• Showers
• Laundry
• Job training
• Customized case management
• Mental health counseling
• Enrichment classes
• Transportation
• Housing assistance

Intakes

• 7 days a week (based on availability)

Animals

• Hospitality House accepts approved pets. Contact Hospitality House or ask a 211 call agent for details of the pet policy.
  
  

Web pages

• Home - www.hhshelter.org

NOTE: 211 gets inquiries about the apartments behind Safeway. Brunswick Commons is the apartment complex on Old Tunnel Rd behind the Safeway, etc in Grass Valley. Members of the general public cannot apply for units because the complex is entirely devoted to people who are clients of Hospitality House, Turning Point, or Nevada County Behavioral Health. Peopl…

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FEMA’s Individuals and Households Program (IHP) provides financial and direct services to eligible individuals and households affected by a disaster, who have uninsured or under-insured necessary expenses and serious needs. IHP assistance is not a substitute for insurance and cannot compensate for all losses caused by a disaster. The assistance is intended to meet your basic needs and supplement disaster recovery efforts.

IHP Assistance may include:

• Funds for temporary housing while you are unable to live in your home, such as rental assistance, or reimbursement for hotel costs
• A temporary housing unit, if approved for the disaster, when you are not able to use rental assistance due to a lack of available housing resources
• Funds to support the repair or replacement of owner-occupied homes that serve as the household’s primary residence, including privately-owned access routes, such as driveways, roads, or bridges

Apply for Assistance

​You can find more information on the application proc…

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California Department Of Insurance has a Senate Bill 824 (2018) that requires a mandatory one-year moratorium on insurance companies canceling or non-renewing residential insurance policies in certain areas within or adjacent to a fire perimeter after a declared state of emergency is issued by the Governor. https://www.insurance.ca.gov/01-consumers/140-catastrophes/MandatoryOneYearMoratoriumNonRenewals.cfm

If you receive a Notice of Cancellation or Non-Renewal after a declared state of emergency:
If you received a notice of cancellation or non-renewal after the declared state of emergency that relates to the fire associated with your Zip Code, and the reason for the cancellation or non-renewal relates to wildfire risk, you should:

1. Contact your insurance company to seek a reinstatement of the policy.
2. If your insurer refuses, you are encouraged to contact us and file a Request for Assistance at http://www.insurance.ca.gov/01-consumers/101-help/index.cfm.

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Contact your insurance provider. If you are a resident affected by a wildfire you should contact your insurance agent first, before removing anything or beginning any clean-up on your property. Cleaning up prior to contacting your insurance company could result in a loss of insurance claims. Please work with your agent, insurer claims adjuster, and insurer with a goal of achieving a settlement that you believe is fair and consistent with your coverage.

If you have a question about your insurance or a dispute with your insurer, please call the California Department of Insurance (CDI) at 1-800-927-4357.

Web pages

• Home  - www.insurance.ca.gov
• CDI - Wildfire Insurance Resources - http://www.insurance.ca.gov/01-consumers/140-catastrophes/WildfireResources.cfm
• CDI’s list of Top 10 Tips for Wildfire Claimants - http://www.insurance.ca.gov/01-consumers/140-catastrophes/TopTenTips_WildfireClaimants.cfm