Following a wildfire, storm, or other disaster, residents who continue to experience outage issues or other utility concerns after contacting their utility provider should submit a complaint with the California Public Utilities Commission's online form.

Be ready to provide:

• Name of the Utility Provider
• Full name of the customer. If you are not the customer of record, you must be authorized to discuss the account with the utility company.
• Account Number
• Service Address (the physical location of the service. Is it a residence or business?).
• Mailing Address (if different from service address).
• Area code and phone number that pertains to the dispute.
• A phone number where we can reach you.
• Details of your complaint. Please be specific and provide as much information as possible such as a chronological order of dispute. For example, the dates that charges were billed, the location of the safety concern, etc.
• Include the utility provider’s response to your concern, if available.
• If you have s…

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People can sign up for Public Safety Power Shutoff (PSPS) outage notifications if they have a PG&E account.


Web pages

• Sign Up Here - https://www.pge.com/en_US/residential/your-account/account-management/manage-your-account/alerts-and-notifications/update-your-contact-information.page?utm_source=spm-gs&utm_campaign=pge-psps&utm_medium=trfc-allpge-kw-pub-a-en&utm_content=search-SPMAAC884ED&gclid=CjwKCAiAv_KMBhAzEiwAs-rX1HMusJIJAxsy7R-ruAg5tExoHhdB4-VxdCjVAp1L4TbBYS4FUK0DphoCRUcQAvD_BwE

Hunger Relief Program - https://sierracommunityhouse.org/our-services/hunger-relief/

The Hunger Relief Program, formerly Project MANA, is a food pantry that provides hunger relief services through weekly food distributions and other community food programs. All services are free and available in English and Spanish.

Sierra Community House Food Distributions

• Drive-Through Food Distribution takes place every Tuesday from 1-6pm at the Truckee Warehouse - 12116 Chandelle Way Unit 2D, Truckee, CA 96161
• Walk-Up Food distribution takes place every Wednesday from 3-4:30pm at the Kings Beach Office – 265 Bear St, Kings Beach, CA 96143
• Drive-Through Food Distribution takes place every Thursday from 2:30-3:30pm at St. Patrick’s Episcopal Church – 341 Village Blvd., Incline Village NV 89451
• They will be following CDC, Placer County, Nevada County, and Washoe County COVID-19 public health and safety recommendations.
• All are welcome, se…

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In the US, immunizations have reduced or eliminated many infectious diseases that once routinely killed or harmed many infants, children, and adults. However, the viruses and bacteria that cause immunization-preventable disease and death still exist and can be passed on to people who are not protected by immunizations.

Placer County residents can get assistance scheduling flu and COVID-19 vaccine appointments by calling 211 or 833-342-5211, unless they are insured by Kaiser Permanente, in which case they need to schedule directly with Kaiser at kp.org.

Find vaccine information on Placer County's Immunizations webpage including:

• Child Immunizations
• Adult Immunizations
• Travel Health
• Flu Immunizations
• COVID-19 Immunization
• MPX (Monkeypox) Immunization

Immunizations for School
California Law (Health and Safety Code 120325-120375) requires that children entering public or private schools, including childcare, preschool, elementary, or secondary schools, receive required immunizations. Placer C…

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Placer Independent Resource Services (PIRS) serves Placer, El Dorado, and Alpine counties. Any person in the service area with a disability is eligible for free services.

PLEASE NOTE
~ PIRS does not provide any kind of financial assistance.
~ PIRS does not provide direct housing placement. PIRS can provide general information about housing resources and can assist with applications; advises about search strategies and tenant/landlord rights and responsibilities. No referral or placement services provided.

Services include

• Assistive Technology (AT) Resource Coordination
• Peer Support
• Personal Assistant Referral
• Benefits Counseling
• Transportation and Housing Resource Information and Advocacy
• Independent Living Skills Training
• Information and Referral
• Individual and Systems Advocacy
• Minor Home Modification
• Transition to Community-based Living
• Diversion from Institutionalization
• Transition to Adulthood for Post-secondary School Youth withDisabilities
• Technical Assistance on Disability Access
• Community Educ…

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The Nevada County Community Library offers comprehensive public library services to residents of Nevada County.

Services include:

• Reference assistance and access to digital database resources.
• Borrowing privileges for books, movies, music, electronic format materials, and California State Parks passes.
• Access to a computer lab with internet, printers, and a 3-D printer.
• Computer and technology classes and many other online resources.
• Collaborative Technology Center
• Story time and reading programs for children and teens, including Dial-a-Story.
• Gene Albaugh Community Room meeting space for community groups.
• Doris Foley Library for Historical Research.
• One-on-one tutoring to improve reading and writing skills for individuals age 16 and up.
• Job search resources.
• Book Buddy program to deliver circulation materials to home bound individuals.
• Lawyer in the Library program for free 15-minute meetings with an attorney (PLEASE NOTE: this is a program of the Nevada County Library at the Madelyn…

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Medical Baseline Program

PG&E's Medical Baseline Program, also known as Medical Baseline Allowance, provides residential customers who depend on power for certain medical needs with qualifying medical devices. Devices include equipment used for mobility, per a licensed medical practitioner.

Portable Battery Program (PBP)

PG&E's Portable Battery Program (PBP) provides backup battery power to qualified customers who depend on life-sustaining medical equipment. The program is available before, during, and after Public Safety Power Shutoff (PSPS) events when PG&E needs to turn off power during severe weather for public safety to prevent wildfires.


Web pages

• Medical Baseline Program - https://www.pge.com/en/account/billing-and-assistance/financial-assistance/medical-baseline-program.html
  • See tabs on the page for info on eligibility, how to apply, FAQs, and more.
  • Page lists qualifying medical conditions & devices.
• Portable Battery Program - https://www.pge.com/en/accou…

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The following is a list of locations which offer medication take back in Nevada County:

• Diversion Control Division (DEA) - https://www.deadiversion.usdoj.gov/drug_disposal/drug-disposal.html
• Don't Rush to Flush - https://www.dontrushtoflush.org/
• Nevada County Public Health’s Health Access Vending (HAVEN) Machines - https://knowoverdosenc.com/vending-machines/
  
• Nevada County Prescription Drug Take-Back - https://www.nevadacountyca.gov/683/Prescription-Drug-Take-Back
• Waste Management; McCourtney Road Transfer Station - https://www.wm.com/location/california/nevada_county/index.jsp
  
• MED-Project Mail-Back Services - https://med-project.org/locations/california/meds/mail-services-for-disposal/
  
• Placer-Nevada Rx Drug Safety Coalition - https://www.scmfoundation.org/Programs/Rx-Drug-Safety

Complaints
The Department of Housing and Community Development receives and processes complaints from the public and from public officials related to living in manufactured homes and mobile homes. The agency protects families and individuals who live in mobile homes by inspecting mobile home parks for health and safety violations in areas where the local government has not assumed enforcement. HCD further protects consumers by enforcing regulations for those who build and sell manufactured homes. This agency receives and processes complaints from the public and from public officials related to living in manufactured homes and mobile homes. Individuals can submit a complaint online.

Buy, Sell, Transfer Instructions
Basic instructions and links to the forms needed for buying, selling, or transferring title/ownership of a mobilehome/manufactured home or commercial modular. 

Web pages

• Home - https://www.hcd.ca.gov/manufactured-and-mobilehomes
• Submit a Compla…

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The following is a list of locations which offer Naloxone / Narcan at no cost in Nevada County:

• Nevada County Public Health (Know Overdose Nevada County) - https://www.nevadacountyca.gov/2861/Naloxone
• Granite Wellness - https://www.granitewellness.org/
• Nevada County Public Health’s health access vending (HAVEN) machines - https://knowoverdosenc.com/vending-machines/
  
• Western Sierra Medical Clinic - https://wsmcmed.org/
  
• BriarPatch Food Coop - https://briarpatch.coop/
  
• Gateway Mountain Center - https://www.sierraexperience.org/
  
• Tahoe Forest Hospital District - https://www.tfhd.com/emergency-department
  
• Yuba Harm Reduction Collective - https://yubaharmreduction.com/
• Aegis Treatment Centers - https://pinnacletreatment.com/
  
• 211 Connecting Point - www.connectingpoint.org
• Placer-Nevada Rx Drug Safety Coalition - https://www.scmfoundation.org/Programs/Rx-Drug-Safety
  
• Chapa-De Substance Use Disorder (SUD) Services - https://chapa-de.org/addiction-substance-use/
  
• Spirit Peer Empowerment Center - https…

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