The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at [email protected].)

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California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number

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211 Connecting Point Contact Center provides information about disaster preparedness.

• Listos California Disaster Preparedness Information
• Resources - Listos California has free materials in many languages that you can use and share to promote disaster preparedness in your home and community. Find documents such as the Disaster Ready Guide and First Aid Kit for Your Mind.
• Disaster Directories by County - 58 Disaster Directories for each California county, with information to help highly vulnerable populations get ready for wildfires, earthquakes, floods and power shutoffs.
• Hazard Maps - These show the risks of earthquakes, wildfires, and floods by county.
  
  

Web pages

• Home - https://211connectingpoint.org/
• Listos California Disaster Preparedness Information - https://www.listoscalifornia.org/
• Resources - https://www.listoscalifornia.org/resources/
• Disaster Ready Guide - https://www.listoscalifornia.org/resources/?group=disaster-ready-guide
• First Aid Kit for Your Mind - https://www.listosc…

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 The 211 Connecting Point Contact Center can text community members information on resources.

Information and Referral (I&R)

For local resources to meet your needs. Live agents are available Mon-Fri 8:30am-6:30pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources

For occasional alerts (1-2 times a week) on resources only available in Placer County.

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, visit here. 

Web pages

• Home - https://211connectingpoint.org/
• Terms and Conditions - https://educationalmessageservices.com/policies/ 

The 211 Connecting Point Contact Center provides a web page with information about extreme heat resources.

​Web page

• Home - https://211connectingpoint.org/
• Extreme Heat Resources - https://211connectingpoint.org/extreme-heat-resources/

The 211 Connecting Point Contact Center provides information about planned power shutoff resources, including:

• PG&E Public Safety Power Shutoffs (PSPS)
• Other utility company Public Safety Outage Management (PSOM) events
  
  

Web pages

• Home - https://211connectingpoint.org/
• PSPS/PSOM & Other Planned PowerShutoff Resources - https://211connectingpoint.org/psps-psom-other-planned-power-shutoff-resources/

The 211 Connecting Point Contact Center provides a web page with information about wildfire resources.

Web pages

• Home - https://211connectingpoint.org/
• Wildfire resources - https://211connectingpoint.org/wildfire-resources/
  
  
  

The 211 Connecting Point Contact Center provides a web page with information about winter weather resources.

Web pages

• Home - https://211connectingpoint.org/
• Winter Weather Resources - https://211connectingpoint.org/2023-2024-winter-weather-resources/

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The Pacific ADA Center to builds partnerships between the disability community and the general public by enhancing understanding of the Americans with Disabilities Act (ADA) through education and technical assistance.
The Pacific ADA Center is one of ten Regional Centers in the ADA National Network set up across the United States to provide information and referral, training, consultation, and technical assistance to the business, state and local government, and disability communities about their responsibilities and rights under the Americans with Disabilities Act.
The Center includes numerous consultants, a small staff, and subcontracts with more than 20 entities regionwide. The Center participates in nationwide training projects and the development of materials for broad based distribution. Pacific ADA Center receives direct and current information from the Departments of Justice, Transportation, Education, the Equal Employment Opportunity Commission, and the Federal Communications C… [read more]

The California Highway Patrol provides services that prevent loss of life, injuries, and property damage as well as manages traffic and emergency incidents to promote safety and protect public and state assets. CHP offices typically have information about child car seats, including proper installation of them, and knowledge of community programs that may be able to provide a car seat to a family in need.

Emergency:
Dial 9-1-1

Non-Emergency:
Call CHP at 1-800-TELL-CHP (1-800-835-5247) for non-emergency purposes (24 hours a day, seven days a week)

• CHP Grass Valley Office - 11363 McCourtney Rd, Grass Valley, CA 95949, 530-477-4900, (230) Grass Valley (ca.gov).
• CHP County Of Placer - 9440 Indian Hill Rd, Newcastle, CA 95658, 916-663-3344, (220) Auburn (ca.gov)
• CHP Truckee Office - 10475 Pioneer Trail, Truckee, CA 96161, 530-563-9200, (222) Truckee (ca.gov)
  
  

Web pages

Home - https://www.chp.ca.gov

Report Suspicious Activity - http://www.calstas.org/default.aspx/MenuItemID/142/MenuGroup…

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Connecting Point offers free community classes on life skills, work skills, health & wellness, and more.

Classes may include:

• Caregiver Essentials
• Confident Dementia Caregiver
• CPR and First Aid
• Nutrition
• Making Healthcare Decisions-Advance Directives and POLST Forms
• Ready Set Safe-Preparing for Disaster
• Stress Busters
  
  

Web pages

• Home - https://connectingpoint.org/
• Community Classes - https://connectingpoint.org/cp-classes/